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Tuesday, May 5
 

1:00pm CDT

Mastering Delivery Optimization Troubleshooting
Tuesday May 5, 2026 1:00pm - 2:45pm CDT
Lakes B
Description:
Troubleshoot Delivery Optimization effectively when issues arise, whether due to a new Zero Trust initiative or configuration errors. Identify the right logs, learn to interpret them accurately, and apply remediation techniques. Gain insights into essential tools, tips, and tricks for efficient problem-solving, ensuring a smoother operations experience with Delivery Optimization.

What you will learn:
  • Dive deep into troubleshooting Delivery Optimization to identify and resolve issues efficiently.
  • Discover how to locate and interpret logs relevant to Delivery Optimization troubleshooting.
  • Explore essential tools and gain valuable tips and tricks for effective troubleshooting.
  • Learn practical remediation strategies to overcome common Delivery Optimization challenges.
Speakers
avatar for Andy Rivas

Andy Rivas

Principal Product Manager, Microsoft
Andy has spent the past five years building Microsoft Connected Cache software and services to enable reliable and cost-efficient delivery of content to Microsoft customers. If you’re an Enterprise admin, ISP, NSP, or IX, talk to Andy about how you can save internet bandwidth and... Read More →
avatar for Mattias Benninge

Mattias Benninge

Principal Engineer, 2Pint Software
Mattias has worked in the Endpoint Management space since ConfigMgr was called SMS and IOS was something only network people knew about. Currently he works as a Principal Engineer at 2Pint Software but during his career he has always had the goal to simplify and automate as much as... Read More →
avatar for Andreas Hammarskjöld

Andreas Hammarskjöld

Cat herder, 2Pint Software
First network was a home Network when I was 11 with our neighbours, running Novell Netware. Since the release of the SMS 2003 OS Deployment Feature Pack, Andreas has developed significant experience implementing 100% automated deployment solutions with ConfigMgr. Now it’s all about... Read More →
Tuesday May 5, 2026 1:00pm - 2:45pm CDT
Lakes B
  Intune, Troubleshooting
 
Wednesday, May 6
 

10:00am CDT

Troubleshooting Application Installation: Who to Blame?
Wednesday May 6, 2026 10:00am - 11:45am CDT
Lakes CD
Description:
Diagnose Intune application installation failures through a systematic approach that identifies whether the issue is with the deployment tool, application, or device. Gain insights into log file analysis and common pitfalls while sharing real-world scenarios. This engaging session balances troubleshooting with humor, preparing attendees to effectively tackle installation challenges with confidence.

What you will learn:
  • Identify the specific point of failure in the application installation process.
  • Interpret log files to uncover insightful details about installation issues.
  • Recognize common errors and learn effective identification techniques.
  • Engage with practical experiences and strategies to enhance troubleshooting capabilities.
Speakers
avatar for Jim O'Neil

Jim O'Neil

Customer Engineer, Patch My PC
Customer Engineer with Patch My PC and former Twin Cities Systems Management User-Group (TCSMUG) official. A two-time MMS speaker, Jim focuses on automating Application Lifecycle Management and Endpoint Management. He is passionate about bridging the gap between complex infrastructure... Read More →
avatar for Bryan Dam

Bryan Dam

Patch Lover Extraordinaire - Patch My PC, Patch My PC
I am a lover of all patches for Patch My PC. I've spent over 15 years as a system administrator, most recently at a large Midwest supermarket using Configuration Manager. I'm active in the online support communities and most days you'll find me on the SCCM subreddit or the WinAdmin's... Read More →
Wednesday May 6, 2026 10:00am - 11:45am CDT
Lakes CD
  Intune, Troubleshooting
 
Thursday, May 7
 

8:00am CDT

Troubleshooting Devices in Intune: Tips From the Trenches (Option 1)
Thursday May 7, 2026 8:00am - 9:45am CDT
Cedar
Description:
Managing devices in Microsoft Intune can be straightforward—until something goes wrong. We'll take you through real-world device management challenges and how to overcome them efficiently. From enrollment failures and policy conflicts to app deployment issues and compliance troubleshooting, discover hands-on strategies to solve common device problems. Learn which Intune tools, logs, and diagnostic techniques are most effective, and leave with actionable tips to keep devices healthy and users productive.

What you will learn:
  • Identify common errors in endpoint management and effective solutions to resolve them.
  • Benefit from real-world tips and experiences gathered from extensive troubleshooting encounters.
  • Discover time-saving strategies to streamline your troubleshooting processes.
  • Learn about essential tools that boost efficiency and improve problem resolution.
Speakers
avatar for Jörgen Nilsson

Jörgen Nilsson

Trusted advisor, Onevinn
Jorgen is working as a principal consultant at Onevinn in Sweden. He has been working as a consultant since 1993 with a focus on Enterprise Client Management and System Management. Involved in many projects and also a Microsoft Certified Trainer, Microsoft Security MVP and Windows... Read More →
avatar for Sandy Zeng

Sandy Zeng

Senior Cloud Architect at CloudWay | Microsoft MVP, CloudWay
Sandy is an experienced Information Technology Specialist for over 15 years. Skilled in Microsoft Endpoint Manager (ConfigMgr and Intune), Windows, and security. Sandy's interests are mostly related to Microsoft Technologies, she is passionate about learning new skill sets to improve... Read More →
Thursday May 7, 2026 8:00am - 9:45am CDT
Cedar
  Intune, Troubleshooting

3:00pm CDT

Troubleshooting Devices in Intune: Tips From the Trenches (Option 2)
Thursday May 7, 2026 3:00pm - 4:45pm CDT
Lakes CD
Description:
Managing devices in Microsoft Intune can be straightforward—until something goes wrong. We'll take you through real-world device management challenges and how to overcome them efficiently. From enrollment failures and policy conflicts to app deployment issues and compliance troubleshooting, discover hands-on strategies to solve common device problems. Learn which Intune tools, logs, and diagnostic techniques are most effective, and leave with actionable tips to keep devices healthy and users productive.

What you will learn:
  • Identify common errors in endpoint management and effective solutions to resolve them.
  • Benefit from real-world tips and experiences gathered from extensive troubleshooting encounters.
  • Discover time-saving strategies to streamline your troubleshooting processes.
  • Learn about essential tools that boost efficiency and improve problem resolution.
Speakers
avatar for Jörgen Nilsson

Jörgen Nilsson

Trusted advisor, Onevinn
Jorgen is working as a principal consultant at Onevinn in Sweden. He has been working as a consultant since 1993 with a focus on Enterprise Client Management and System Management. Involved in many projects and also a Microsoft Certified Trainer, Microsoft Security MVP and Windows... Read More →
avatar for Sandy Zeng

Sandy Zeng

Senior Cloud Architect at CloudWay | Microsoft MVP, CloudWay
Sandy is an experienced Information Technology Specialist for over 15 years. Skilled in Microsoft Endpoint Manager (ConfigMgr and Intune), Windows, and security. Sandy's interests are mostly related to Microsoft Technologies, she is passionate about learning new skill sets to improve... Read More →
Thursday May 7, 2026 3:00pm - 4:45pm CDT
Lakes CD
  Intune, Troubleshooting
 

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