MMS 2026 at MOA: Full Schedule

Please select your sessions ASAP as it helps us know which sessions to repeat.

10:00am CDT

Integrating Azure Monitor Alerts with ITSM Systems

Tuesday May 5, 2026 10:00am - 11:45am CDT

Description:
Overcome challenges in migrating to Azure Monitor by integrating it seamlessly with your ITSM and business processes. Discover how Azure Monitor can replace legacy server monitoring tools, offering significant cost savings. Explore integration options, especially for Microsoft Sentinel users, and learn to leverage built-in components to streamline your monitoring processes while enhancing operational efficiency.

What you will learn:

Utilize Azure Monitor alert control points for effective bi-directional sync with your ITSM system.
Modify existing GitHub Logic Apps to integrate with ServiceNow, Zendesk, JIRA, Freshdesk, ManageEngine, Autotask, BMC, and Ivanti.
Implement best practices for storing ITSM API secrets securely in Azure Key Vault, ensuring safe input and output management.
Access tools in GitHub, and learn how they fit into a comprehensive 14-step project plan to confidently achieve your integration objectives.

Speakers

John Joyner

Microsoft MVP, Senior Director, Technology, Corsica Technologies

John is Senior Director, Technology at Corsica Technologies, an MSP/MSSP providing NOC & SOC services to organizations around the world. He's a Microsoft Azure MVP and a Security MVP, and has been awarded Microsoft MVP for 18 years (2007-2026). An author of five books on operations... Read More →

Brian Wren

Principal Content Developer & Monitoring Guru, Microsoft

Brian Wren is a Principal Content Developer with Microsoft focusing on cloud management technologies including Azure Monitor. He has produced extensive documentation and training materials for System Center, most notably management pack authoring in Operations Manager, and is carrying... Read More →

Tuesday May 5, 2026 10:00am - 11:45am CDT
Harriet

Azure, Cloud Integration

MMS 2026 at MOA

10:00am CDT

John Joyner

Brian Wren

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